Terms and Conditions of Use

These terms and conditions govern your use of this website. By using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.

This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of Aurelia Mindful Interiors’ privacy policy.

License to Use Website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

republish material from this website (including republication on another website);

sell, rent or sub-license material from the website;

show any material from the website in public;

reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

edit or otherwise modify any material on the website; or

redistribute material from this website [except for content specifically and expressly made available for redistribution]

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Aurelia Mindful Interiors’ express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Aurelia Mindful Interiors’ express written consent.

Disclaimer

All information displayed on this website is put there in good faith, however mistakes may occur due to human typing error or allocation. In all instances we reserve the right to correct any erroneous information as soon as it is brought to our attention.

The offer to trade is a two way treaty and both parties have to be satisfied to finalise the sale.

The use of products you purchase from our stores is at your own risk and you are responsible for the safety of yourself and others whilst using these products.

Shipping and Handling

We offer free shipping Australia-wide for retail orders over $99 AUD, except for Original Artworks and bulky-goods like furniture. Australian orders under $99 AUD attract a flat shipping rate of $9.95.

Shipping rates refer to standard size parcels for delivery within Australia. Parcels that are over-sized or very heavy may have additional charges applied. If extra charges are to be applied, you, the customer, will be contacted by phone or email to confirm the amount of any additional charges before processing.

Online orders for stocked items are shipped from Coogee NSW. We aim to dispatch all orders within 1-2 business days of receiving the order provided products are in stock and payment has been cleared. Business days are Monday-Friday 930am-6pm AEST.

If we cannot process your order within 2 business days we will be in contact by either email or phone to explain why and give you an eta. If the eta does not work for you, we can process a refund, exchange or store credit for your order, whichever you decide.

Our orders are shipped via Australia Post eParcel or TNT Couriers depending on the shipping address, weight and size of your parcel. All orders have tracking details which are emailed on dispatch with links to the carrier’s website. Once an order has been placed please understand we cannot change the shipping address for security reasons.

Once you have placed your order, we will send you a tracking number and an estimated delivery date via Shippit. Once the package has left us it is your responsibility to keep an eye on when it should be arriving and to contact us within 7 days after the expected delivery date if it has not arrived.

Drop Shipping

Some of our online orders (especially large items) are not stocked by Aurelia Mindful Interiors Coogee and are shipped directly from the Supplier or Artist.

Free Freight

Free freight applies to online orders over $99 which are of standard size/weight being delivery within Australia. The free freight option can only be used once per order. In the event that some items are out of stock at the time of your order we will hold your order until it is complete before shipping. If you would like your order broken up and sent out as items become available, please let us know and we can work out a flat shipping rate to apply for multiple deliveries.

Exceptions For Free Freight

International delivery

Bulky and/or heavy items (over 20kg or 100cm)

Express post

Dangerous good (Aerosols, Lacquer paints, Nitro Fuel)

Certain rural areas

When Can I Expect My Order?

Once your order has been dispatched you will receive a tracking number from the provider that we have shipped with. In most cases we will ship with Australia Post, their delivery time frames are listed below. Please note that this is a guide only as provided by Australia Post. TNT may vary.

Destination Approx Delivery Time

Express Freight

Please contact us for a quote for express freight. Depending on your location and the size/weight of your order we will find the most competitively priced express post option for you.

Transit Insurance

We take pride in packing our online orders to minimize any damage and ensure a clear address label is attached. Unfortunately, without transit insurance we cannot accept responsibility for how parcels are handled once they leave our stores, or if they go missing.

Transit insurance can be added to your order to protect you against lost parcels or those damaged in transit. The amount will vary depending on the level of cover you require but typically transit insurance is an additional $5 per order. Please feel free to email us for a quote.

If an incorrect address has been provided, and as a result, the parcel is required to be dispatched again, this is not covered under transit insurance and postage charges will apply.

International Shipping

We currently do ship internationally, however, a shipping quote will need to be supplied at the time of your order. For customers outside of Australia - additional duties and/or import taxes may apply to your order upon arrival into your country, depending on your local country tax and customs laws.